Personal information of Customers: we are committed to the absolute security under the privacy policy posted on Scentuals.vn Website. Collection and use of information of each customer is done only with the consent of customers, unless otherwise provided for by law and this provision.
Do not use, not transfer, provide or disclose to the third party personal information of customers without the consent of customers except for the cases specified in this regulation or the provisions of law.
In the event that a hacker website attacks lead to the loss of customers' personal data, Scentuals is responsible for notifying and working with the authorities to promptly investigate and handle, and to notify customers. about the case.
Absolutely confidential all information of online transactions of customers: including information of accounting vouchers digitized vouchers in the data center of Scentuals safety level 1.
PART 1 - WHAT DO WE USE YOUR INFORMATION TO DO?
When you purchase Scentuals store or website products, we will collect your information such as your name, phone number, address and email. When you browse the website, we also automatically receive the Internet Protocol (IP) address of your computer to provide us with information for making a purchase.
With your permission, we will send messages by phone or email about events related to Scentuals (promotions, gifts ...)
PART 2 - AGREEMENT
· How do we get your consent?
When you provide information to transact, verify credit cards, place orders, ship forms, or return goods. If we ask for your information for a secondary reason such as marketing, we will ask directly for your consent?
· How to refuse?
If after you agree that you want to change, you can contact us directly via email: scentuals@scentuals.vn or Office at 15 Tran Khanh Du, Tan Dinh Ward, District 1, Ho Chi Minh City, Vietnam
Customer care, office hours: (08) 3820 2320
Or text us on the fanpage outside office hours: FB: myphamscentuals
PART 3 - DISCLOSURE
We may only disclose your information if it is required by law or if you violate our Terms of Service.
PART 4 - DATA STORAGE
Your data is stored through our server data storage.
PART 5 - SECURITY
We promise that your information is safe. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
PART 6 - COOKIES
We require this information to understand your needs and provide you with a better service, and especially for the following reasons:
Keep internal records.
Use information to improve our products and services.
Periodically send promotional emails about new products, special offers or information that we believe you will find interesting.
We may use your information for market research purposes via the phone or email message you provide.
Sincerely
- EXCLUSIVE BRANDS (13.04.2020)
- PAYMENTS (13.04.2020)
- CUSTOMER SERVICE (03.04.2020)
- DELIVERY POLICY (03.04.2020)














